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Case study

Academy Danışmanlık A.Ş.: Full-Scope Growth Engineering System Under Client Ownership

Prosis built Academy Danışmanlık A.Ş. a Growth Engineering System covering Nexus CRM, Voxa, WhatsApp API, Connect Hub, and Omix, delivered as custom software that remains fully under the company's own ownership.

5 modülTam mülkiyet7/24

Challenge

  • Sales, communication, and follow-up ran across separate tools with no single customer history.
  • Calls, WhatsApp messages, and web requests needed to be qualified in one flow.
  • The company wanted a system it owned rather than a subscription dependency.

Approach

  • Set up Nexus CRM with company, contact, and pipeline structures matching the sales model.
  • Deployed Voxa to answer inbound calls in natural Turkish, qualify the need, and create CRM records.
  • Connected WhatsApp API, Connect Hub, and Omix into one inbox and one shared customer memory.
  • Delivered the whole build as custom software with source and data ownership on the client side.

Results

  • Five modules now run together inside one Growth Engineering System.
  • Requests from calls, WhatsApp, DM, and web turn into CRM records automatically.
  • The system was delivered as infrastructure the company owns, without subscription dependency.